Stay informed at any time about the technical status of our systems. When things are not working as they should, this is where you can gain insight into what is happening.

Local differences apply in product and feature availability. Please refer to the corresponding website for your country for the overview of products and features currently available in your market.
  • Kiox (BUI330)
  • Nyon (BUI270 & BUI275)*
  • Nyon (BUI350)*
  • COBI.Bike App
  • COBI.Bike Backend
  • SmartphoneHub

* Check the FAQs to find out which Nyon model you have.

Current status reports & announcements

Current incidents

No incidents.

Planned maintenances

Begin: 2021-09-27 05:00:00 UTC
End: 2021-09-27 07:00:00 UTC

Android & iOS

eBike Connect App, eBike Connect Portal

2021-09-24 11:48:17 UTC
The services will be down in the specified period due to a planned maintenance. During this time, you won't be able to plan routes and synchronize your activities. We apologize for this inconvenience.

Past incidents

September, 26. 2021

No incidents.

September, 25. 2021

No incidents.

September, 24. 2021

No incidents.

September, 23. 2021

No incidents.

September, 22. 2021

No incidents.

September, 21. 2021

No incidents.

September, 20. 2021

No incidents.