STATUS OVERVIEW: APPS & PORTALS
Stay informed at any time about the technical status of our systems. When things are not working as they should, this is where you can gain insight into what is happening.
- eBike Connect App
- eBike Connect Portal
- eBike Connect Backend
- Kiox (BUI330)
- Nyon (BUI270 & BUI275)*
- Nyon (BUI350)*
- COBI.Bike App
- my.cobi.bike
- COBI.Bike Backend
- SmartphoneHub
* Check the FAQs to find out which Nyon model you have.
Current status reports & announcements
Current incidents
No incidents.
Planned maintenances
No maintenaces planned.
Past incidents
July, 29. 2021
No incidents.
July, 28. 2021
No incidents.
July, 27. 2021
No incidents.
July, 26. 2021
End: 2021-07-26 07:00:00 UTC
eBike Connect Portal, eBike Connect Backend
2021-07-26 05:07:46 UTC
The services will be down in the specified period due to a planned maintenance. During this time, you won't be able to plan routes and synchronize your activities. We apologize for this inconvenience.
July, 25. 2021
No incidents.
July, 24. 2021
No incidents.
July, 23. 2021
Openend: 2021-07-23 10:09:33 UTC
Android & iOS
eBike Connect App, eBike Connect Portal, eBike Connect Backend
2021-07-23 13:09:31 UTC
Issue solved
2021-07-23 10:09:33 UTC
This service is currently not available. We're working with a high pressure on fixing the issue and coming back with a solution soon. We apologise for this inconvenience.
