STATUS OVERVIEW: APPS & PORTALS

Stay informed at any time about the technical status of our systems. When things are not working as they should, this is where you can gain insight into what is happening.

Local differences apply in product and feature availability. Please refer to the corresponding website www.bosch-ebike.com for your country for the overview of products and features currently available in your market.
The smart system
  • LED Remote
  • System Controller
  • Kiox 300 & Kiox 500
  • Purion 200
  • eBike Flow app
  • eBike Lock
  • ConnectModule
  • eBike Alarm
  • Activity tracking
  • Navigation
Bosch eBike system 2
  • eBike Connect App
  • eBike Connect Portal
  • Kiox (BUI330)
  • Nyon (BUI270 & BUI275)*
  • Nyon (BUI350)*
  • COBI.Bike App
  • my.cobi.bike
  • SmartphoneHub

* Check the FAQs to find out which Nyon model you have.

Current status reports & announcements

Current incidents

No incidents.

Planned maintenances

No maintenance planned.

Past incidents

February, 18. 2025

No incidents.

February, 17. 2025

No incidents.

February, 16. 2025

No incidents.

February, 15. 2025

No incidents.

February, 14. 2025

No incidents.

February, 13. 2025
Closed: 2025-02-13, 14:28 UTC
Opened: 2025-02-12, 13:47 UTC

Android & iOS

eBike Connect App, eBike Connect Portal, Kiox (BUI330), Nyon (BUI270 & BUI275)*, Nyon (BUI350)*

2025-02-13, 14:28 UTC
Issue solved

2025-02-12, 14:21 UTC
You might experience delays seeing updated activity statistics after uploading new activities on eBike Connect Portal and App.

February, 12. 2025
Begin: 2025-02-12, 06:00 UTC
End: 2025-02-12, 09:00 UTC

eBike Connect Portal

2025-02-12, 09:00 UTC
Maintenance closed

2025-02-11, 12:43 UTC
The services will be down in the specified period due to a planned maintenance. During this time you won't be able to plan routes and synchronize your activities. We apologize for this inconvenience.