STATUS OVERVIEW: APPS & PORTALS

Stay informed at any time about the technical status of our systems. When things are not working as they should, this is where you can gain insight into what is happening.

  • eBike Connect App
  • eBike Connect Portal
  • eBike Connect Backend
  • Kiox (BUI330)
  • Nyon (BUI270 & BUI275)*
  • Nyon (BUI350)*
  • COBI.Bike App
  • my.cobi.bike
  • COBI.Bike Backend
  • SmartphoneHub

* Check the FAQs to find out which Nyon model you have.

Current status reports & announcements

Current incidents

No incidents.

Planned maintenances

No maintenaces planned.

Past incidents

July, 29. 2021

No incidents.

July, 28. 2021

No incidents.

July, 27. 2021

No incidents.

July, 26. 2021
Begin: 2021-07-26 05:30:00 UTC
End: 2021-07-26 07:00:00 UTC

eBike Connect Portal, eBike Connect Backend

2021-07-26 05:07:46 UTC
The services will be down in the specified period due to a planned maintenance. During this time, you won't be able to plan routes and synchronize your activities. We apologize for this inconvenience.

July, 25. 2021

No incidents.

July, 24. 2021

No incidents.

July, 23. 2021
Closed: 2021-07-23 13:09:31 UTC
Openend: 2021-07-23 10:09:33 UTC

Android & iOS

eBike Connect App, eBike Connect Portal, eBike Connect Backend

2021-07-23 13:09:31 UTC
Issue solved

2021-07-23 10:09:33 UTC
This service is currently not available. We're working with a high pressure on fixing the issue and coming back with a solution soon. We apologise for this inconvenience.